Every customer, every purchase, in one place.
Kesia builds a record for each customer from their conversations — across channels — so you can see their history at a glance instead of scrolling back through months of chat.
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One profile across channels
A customer who messages on one channel and buys on another is still one customer.
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Purchase history
See what each customer bought, how often, and how much they've spent with you.
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Segments that make themselves
First-time buyers, repeat customers, big spenders, people who've gone quiet — grouped for you.
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Notes and preferences
Sizes, favourite products and delivery addresses mentioned in chat are remembered.
More of what Kesia does
- Conversation captureEnquiries, orders and payment notes in your chats become business records — automatically.Learn more
- Sales & ordersOrders, payment acknowledgements, refunds and delivery — tracked from start to finish.Learn more
- Reports & insightsDaily to yearly reports on sales, customers, products and channels.Learn more
- Ask KesiaAsk questions about your business in plain language — on WhatsApp or in the dashboard.Learn more
- Follow-upsBring customers back with timely, well-judged follow-ups.Learn more
- IntegrationsConnect the channels your customers already use. More are on the way.Learn more
Everything connected. Nothing forgotten.
Connect your first channel in minutes and let Kesia start keeping the record.
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