- Customer
- Amara Osei · new
- Item
- Ceramic vase, blue × 2
- Agreed price
- $60.00 (bundle)
- Delivery
- Friday · 14 Harbour Road
- Channel
NewAsk Kesia about your business, right from chat
Keep track of your business without writing anything down.
Kesia turns the conversations you already have with customers into customer records, sales, reports and follow-ups — automatically. You run the business. Kesia keeps the record.
hero-marketplaceHome hero — the business owner at the centre of connected conversations21:9 · motion
Hi! Is the linen shirt still available in large? I'll take two.
2 × Linen shirt (L)
$48.00Awaiting paymentAmara Osei
Check in after delivery · 3 days
Works where your customers already talk
- WhatsApp Business
- Facebook Messenger
- EmailSoon
- Web chatSoon
- SMSSoon
Your business creates valuable information every day. Most of it disappears into chat.
- Scattered
Your records live in a hundred chats
Orders, prices and promises are spread across conversations, platforms and memory.
- Manual
Keeping books is a second job
Most tools want you to enter everything twice — or change how you sell.
- Blind
So decisions run on guesswork
Who your best customers are, what sells, what's owed — it's hard to know for sure.
From a message to a record.
Pick a conversation. Watch what Kesia writes down — the customer, the item, the price, the status — with the message it came from.
Amara OseiWhatsApp
Daniel ReyesInstagram
- Customer
- Daniel Reyes · returning
- Interested in
- Leather tote, tan
- Quoted
- $85.00
- Channel
- Suggested
- Follow up in 3 days
Mei LinMessenger
- Customer
- Mei Lin
- Amount
- $120.00
- Order
- #1038 · 3 items
- Next step
- Fulfilment
Recorded from your confirmation in chat. Kesia doesn't process or bank-verify payments.
Sofia MendesWhatsApp
- Customer
- Sofia Mendes
- Item
- Leather sandals, size 38
- Refund
- $45.00
- Reason
- Size too small
The records you never had time to keep.
Customers, sales, reports and follow-ups — built from the work you're already doing.
Enquiries, orders and payment notes in your chats become business records — automatically.
Learn morefeature-captureFeature tab: capture4:3Know who your customers are, what they've bought and when you last heard from them.
Learn morefeature-customersFeature tab: customers4:3Orders, payment acknowledgements, refunds and delivery — tracked from start to finish.
Learn morefeature-salesFeature tab: sales & orders4:3Daily to yearly reports on sales, customers, products and channels.
Learn morefeature-insightsFeature tab: reports & insights4:3Bring customers back with timely, well-judged follow-ups.
Learn morefeature-followupsFeature tab: follow-ups4:3
Your business, one message away.
Kesia has its own assistant you can chat with. Ask how sales are going, who's gone quiet or what's still waiting to ship — in plain words, from wherever you are.
Try it:
assistant-phoneAsk Kesia — the assistant in your chat4:5 · motion
KesiaBusiness assistant- Hi! Ask me anything about your business, or type help.
Set up once. Kept up forever.
No change to how you work. Kesia fits around the conversations you're already having.
- step-connectHow it works 1: connect1:101
Connect your channels
Link the business accounts you already sell from. It takes a few minutes, and there's no catalogue or spreadsheet to prepare.
- step-learnHow it works 2: Kesia learns1:102
Kesia learns your business
As conversations come in, Kesia discovers your products, prices and customers, and records orders, payments and enquiries.
- step-runHow it works 3: you run the business1:103
You run the business
Check reports, ask questions and let follow-ups go out on time. Kesia keeps the record while you keep selling.
Decide exactly how much Kesia does for you.
Every capability has its own setting. Start cautious, then hand over more as you build trust.
Agent settingsSafe defaults on
- Create orders
- Record payment acknowledgements
- Reply to customers
- Send follow-ups
control-dialYou stay in control4:3
- Business accounts onlyKesia only sees the business channels you connect — never personal chats.
- Every record shows its sourceEach order and customer detail links to the message it came from.
- Permissions enforced in the systemAn AI suggestion never overrides your settings. Rules are checked before anything happens.
Made for businesses that sell in conversation.
Whatever you sell, if your customers message you, Kesia can keep the record.
Everything connected. Nothing forgotten.
Connect your first channel in minutes and let Kesia start keeping the record.
cta-everything-connectedFinal CTA — everything connected16:9 · motion