- Customer
- Amara Osei · new
- Item
- Ceramic vase, blue × 2
- Agreed price
- $60.00 (bundle)
- Delivery
- Friday · 14 Harbour Road
- Channel
One system of record, built from your conversations.
Kesia listens to your connected business channels, writes down what matters and gives it back to you as customers, sales, reports and follow-ups.
product-overviewProduct overview hero16:9
Everything Kesia does for you
- Conversation captureEnquiries, orders and payment notes in your chats become business records — automatically.Learn more
- CustomersKnow who your customers are, what they've bought and when you last heard from them.Learn more
- Sales & ordersOrders, payment acknowledgements, refunds and delivery — tracked from start to finish.Learn more
- Reports & insightsDaily to yearly reports on sales, customers, products and channels.Learn more
- Ask KesiaAsk questions about your business in plain language — on WhatsApp or in the dashboard.Learn more
- Follow-upsBring customers back with timely, well-judged follow-ups.Learn more
- IntegrationsConnect the channels your customers already use. More are on the way.Learn more
From a message to a record.
Pick a conversation. Watch what Kesia writes down — the customer, the item, the price, the status — with the message it came from.
Amara OseiWhatsApp
Daniel ReyesInstagram
- Customer
- Daniel Reyes · returning
- Interested in
- Leather tote, tan
- Quoted
- $85.00
- Channel
- Suggested
- Follow up in 3 days
Mei LinMessenger
- Customer
- Mei Lin
- Amount
- $120.00
- Order
- #1038 · 3 items
- Next step
- Fulfilment
Recorded from your confirmation in chat. Kesia doesn't process or bank-verify payments.
Sofia MendesWhatsApp
- Customer
- Sofia Mendes
- Item
- Leather sandals, size 38
- Refund
- $45.00
- Reason
- Size too small
Your business, one message away.
Kesia has its own assistant you can chat with. Ask how sales are going, who's gone quiet or what's still waiting to ship — in plain words, from wherever you are.
Try it:
assistant-phoneAsk Kesia — the assistant in your chat4:5 · motion
KesiaBusiness assistant- Hi! Ask me anything about your business, or type help.
Decide exactly how much Kesia does for you.
Every capability has its own setting. Start cautious, then hand over more as you build trust.
Agent settingsSafe defaults on
- Create orders
- Record payment acknowledgements
- Reply to customers
- Send follow-ups
control-dialYou stay in control4:3
- Business accounts onlyKesia only sees the business channels you connect — never personal chats.
- Every record shows its sourceEach order and customer detail links to the message it came from.
- Permissions enforced in the systemAn AI suggestion never overrides your settings. Rules are checked before anything happens.
Everything connected. Nothing forgotten.
Connect your first channel in minutes and let Kesia start keeping the record.
cta-everything-connectedFinal CTA — everything connected16:9 · motion